Privacy Policy

Last Updated: [30-09-2023]

At Kamlesh Travels, we are committed to safeguarding the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us. By using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information from our customers:

Personal Information: This includes your name, contact information kamleshtravels2015@gmail.com, and payment details when you book our transportation services.
Booking Information: We collect data related to your bookings, including pickup and drop-off locations, dates, times, and any special requests you may have.
Location Information: We may collect your device's location information when you use our mobile app or website to book a ride. This is used to facilitate your pickup and drop-off.
Usage Information: We gather information about how you interact with our website, app, and services. This includes data on your device, browsing activity, and interactions with our platform.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We use your information to fulfill your ride bookings, including assigning drivers, facilitating payments, and ensuring a smooth transportation experience.
Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any issues or concerns you may have.
Improving Services: We analyze usage data to enhance the quality of our services, develop new features, and tailor our offerings to customer preferences.
Marketing and Communications: With your consent, we may send you promotional materials, updates, and special offers related to Kamlesh Travels. You can opt out of marketing communications at any time.

Data Security and Protection

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

Sharing Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in delivering our transportation services. These providers are contractually obligated to protect your data.
Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise your rights or make changes to your information, please contact us at kamleshtravels2015@gmail.com.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website, and the updated policy will be effective as of the date of posting.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at kamleshtravels2015@gmail.com.

Please note that this is a general template for a privacy policy, and you should customize it to accurately reflect the practices and policies of Kamlesh Travels. Additionally, it's essential to ensure compliance with applicable privacy laws and regulations in your jurisdiction. It is advisable to seek legal counsel or consult with a privacy professional to create a fully compliant privacy policy for your specific business.